Sunwai

SBP’s ‘Sunwai’ portal to ensure expedited complaint redressal – Uptrends

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SBP’s ‘Sunwai’ portal to ensure expedited complaint redressal – Uptrends

  Portal to serve as one-window operation for customers to register their complaints against banks, MFBs and DFIs State Bank of Pakistan (SBP) building. — AFP/File  In a move aimed at facilitating the customers via an expedited redressal of complaints, the State Bank of Pakistan (SBP) Friday launched its “Sunwai” customer service portal and mobile … Read more

SBP launches ‘Sunwai’ portal for customer complaints against banks – Uptrends

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SBP launches ‘Sunwai’ portal for customer complaints against banks – Uptrends

  The State Bank of Pakistan (SBP) introduced ‘Sunwai,’ a dedicated customer complaint service portal and app. The service aims to streamline the complaints process for banking customers against Banks, Microfinance Banks (MFBs), and Development Financial Institutions (DFIs) operating in Pakistan. ‘Sunwai’ serves as a one-window operation, providing banking customers with a platform to register … Read more