SBP launches ‘Sunwai’ portal for customer complaints against banks – Uptrends
The State Bank of Pakistan (SBP) introduced ‘Sunwai,’ a dedicated customer complaint service portal and app. The service aims to streamline the complaints process for banking customers against Banks, Microfinance Banks (MFBs), and Development Financial Institutions (DFIs) operating in Pakistan. ‘Sunwai’ serves as a one-window operation, providing banking customers with a platform to register … Read more