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Four Best Practices for Insurance Call Center Compliance – Uptrends

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Four Best Practices for Insurance Call Center Compliance – Uptrends

Call centers don’t typically have the best reputation among customers in any industry. But, when executed well (or at least without long holds characterized by elevator music so loud it leaves you wondering if you’ve sustained permanent hearing loss), they can provide a valuable connection between a consumer and a business. In an industry as … Read more

How Hsinchu Science Park became the center of the global chip industry – Uptrends

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How Hsinchu Science Park became the center of the global chip industry – Uptrends

If you drive for about an hour south of Taipei, you’ll stumble upon one of the most important plots of land for the global economy. Massive buildings dot the 1,400 hectare-Hsinchu Science Park, featuring logos of the world’s biggest and most advanced chipmakers: Taiwan Semiconductor Manufacturing Company, United Microelectronics Corporation, MediaTek. They’re just a handful … Read more