Last year’s strikes are a factor that has little to do with streaming fees, but contributed to the lack of quality television in 2024. With the writers and actors being on strike for a large Part of 2023, many shows had to be postponed, which is likely a large part of why customer satisfaction declined so dramatically this year. With studios resuming normal production, satisfaction may stabilize as new shows arrive on various platforms.
Although the strikes may have exacerbated the problem, rising streaming fees and customer dissatisfaction were already a growing problem. Customers have complained for years about “bundling” because the platforms become more like the expensive cable packages they replaced in the 2010s. Behind the scenes, dissatisfaction with how streamers produce shows and manage Writers’ rooms have also been growing, playing a major role in last year’s strikes and being cited by some as a reason for the decline in quality.